Manager of League Operations (MLO)
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Position has been filled
General Overview
This is an exciting full-time career
opportunity. The ESSC is Edmonton’s largest provider
of adult recreational sports leagues, tournaments and events.
The Manager of League Operations will have a significant
impact on the success of our programs. This position will
be challenging but very rewarding; only highly motivated
people should apply. The three primary areas of focus will
be:
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1.
Games Coordinators (GCs): Similar to any restaurant,
bar or campaign manager, the MLO will be responsible for
the management of a team of 25 - 40 young, energetic part
time employees. In addition to GC program management, the
MLO will also be the direct manager of the *GC Advisor.
2. Facilities: In
2009, the ESSC hosted over 2,700 teams, all of whom played
at one of our private or public facilities. The MLO will
have a large part in helping grow our leagues through development
of new facility relationships as well as through managing
the current relationships that we have. The MLO will also
be the direct manager of the *Field Coordinator.
3. League Operations: As
the ESSC continues to grow at approx. 25% annually, we are
always looking to develop new programs and find ways to better
manage our current offerings. The MLO will play a large role
in ensuring that high standards are upheld for current leagues
and helping the GM grow and develop new offerings. |
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The MLO will
be responsible for managing a team of 25 - 40 Games
Coordinators. |
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*Field Coordinator: Full-time seasonal employee that focuses
on outdoor facility maintenance, scouting and preparation
for upcoming seasons.
*GC Advisor: Full-time, year-round position that is focused
on helping the MLO manage the Games Coordinator program, being
on call for GC’s and helping to maintain and scout
indoor facilities. |
Start date:
May 2010
Completion date: Permanent Position
Hours: Full-time hours Monday – Friday. Some weeknight or weekend work will be required.
Rate of pay: ~ $50,000 Inclusive of Salary, Bonus and Benefits
* Semi-annual performance evaluations facilitate growth in responsibilities
and compensation
Responsibilities
Games Coordinators:
- Manage the GC Advisor
- Hire team of GCs prior to each season
- Train team via classroom sessions and at the gyms
- Create weekly schedule of shifts, communicate to GCs, ensure
100% shift fulfillment
- Lead your team via in-field coaching, weekly Scorekeeper emails
and fun events
- Visit GCs during ESSC games
- Work with Calgary and Edmonton MLOs to
develop and maintain training programs, evaluation programs and
budgeting initiatives
Manage Facilities:
- Work with General Manager to decide on facility needs
- Attend allocation meetings with the City of Edmonton
- Work closely with the City of Edmonton
and private facilities to maintain and further develop our working
relationship
- Manage the facilities file
- Manager the Field Coordinator - schedule, pay, performance
- Manage office staff when dealing with facility complaints and
follow ups
- Manage the Field Coordinator
Manage Leagues:
- Plan and implement league pricing, dates and sports offered
for each new season
- Research and develop new league offerings with GM and Calgary/Edmonton
MLOs
- Direct collaboration with the General Manager on potential improvements
and changes to ESSC policies and procedures
- Work closely with the General Manager
and other MLO’s to develop new league offerings
- Work closely with the General Manager and other MLO’s
to make decisions on day to day operations
- Manage and teach seasonal Players
Meetings
Staff Leader:
- Role model excellent customer service for the office staff
- Ensure that all items on Seasonal and Annual planners are completed
on time
- Help train and manage office and casual field staff
- Coordinate team goals and allocation of staff resources
- Help plan and lead weekly staff meetings
Experience
- University degree
- A leadership or management role in previous work experience
is preferred (particularly in an office environment)
- High level of computer competence
Qualifications
- Leadership
- Driven and goal oriented
- Extremely organized
- Intelligent
- Strong time management skills
- Communicator: written and oral
- Work well under deadline pressures
- Independent worker with strong group work skills
- Customer service oriented
- Willing to work full-time days and some evenings throughout
the year
How to apply:
All applicants must complete the online pre-interview form (click
below). Please attach your resume and cover letter at the bottom
of the pre-interview form.

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