COVID-19 FAQ

Hello Valued ESSC Players,

When the community is ready/able to 'sport' once again, we will be too! Until then, we are committed to doing our part in keeping Edmontonians safe. We will use this page to relay important information on COVID-19 and how it impacts Leagues and Special Events.

Office Operations

We have moved to modified office hours until April 01. New hours of operation are Monday-Friday, 8:30am to 4:30pm.

While we always love to see our members, at this time we are not accepting walk-ins. You can still register and pay online, or call us and we can help you over the phone (780-429-4263).

Winter Leagues

At this time the season is suspended. The Club is working hard to provide final updates about the Winter season and will communicate with all players as decisions are made.

The Winter Season End party is cancelled, as gatherings of 50+ people are currently prohibited.

At this time we are still working this all out. When the suspension was announced, some leagues had started play-offs and some had not. This will be part of the final update communicated to all players.

Special Events

Official event status updates will be provided a minimum of two weeks in advance.

These are a list of currently cancelled events:

- Battle of Alberta Volleyball Tournament (Mar 21)

Spring Leagues

We want to provide you with sports this Spring! The reality is we don't know how this will look. Our ideal situation is to to provide you with a full season; indoor leagues starting on April 13 and outdoor leagues starting April 24. However, we are also creating back-up plans for a delayed start. Our goal is to provide you with sports as soon as possible!

You bet! The Club is working out logistics for a number of scenarios. We will provide updates on season changes as they are decided.

We will proactively issue refunds based on the Spring season format and outcomes. If there is no season, players will get a full refund.

At this time, we have extended the Indoor deadline (Apr 10) as well as the Early Bird deadline (Apr 6). We encourage players to get their registrations in, so that we can plan for the teams we have and seamlessly start the season as soon as possible.

All Payment Plan transactions schedule for March 25 and April 06 have been put on hold. We understand that everyone is facing economical uncertainties, and with the uncertainty of the Spring season format and start, we've decided to put the next payment on hold. The Club will be in touch once more concrete details can be decided on league start and length.

Yes. We have extended the Early Bird Deadline to April 06, which will allow players to register and utilize three-payment installments (1st payment at registration being 20% of team fees) until that date vs. a one or two-payment plan after the Early Bird period. Additionally, we have modified the payment schedule for this season for all registrations that occur between March 18 and April 06. Regardless of Indoor or Outdoor, all second payments will be processed on April 24. All final payments will be processed on May 22.

Traditionally, the refund deadline is one week prior to the registration deadline. As we know these are uncertain times, we have decided to make the deadline for players requesting a refund prior to the Club's decisions or league updates to be April 10. After April 10, teams still registered are with us for the Spring season, even if it's a smaller one. Rest assured, if any league format changes occur or the season cannot run, players will be refunded accordingly.

 

The circumstances around COVID-19 are rapidly evolving, and we are actively monitoring the situation. We will use the guidance of Alberta Health to keep us informed and help us make decisions.