Facility Coordinator

Thank you for your interest in the Facility Coordinator position. The recruitment cycle is now closed.

This is an exciting full-time career opportunity. The ESSC is Edmonton’s largest provider of adult recreational sports leagues, tournaments and events. The Facility Coordinator (FC) will have a significant impact on our player’s experience and will play an essential role in ensuring our leagues run smoothly each night. This position will be challenging and require you to problem solve and think on your feet, but will also be very rewarding. To view the job details below, select a grey title bar - this will allow you to expand or collapse each section.

Staff Testimonial & ESSC Culture

Overview:

The SSC culture (Calgary and Edmonton offices) is built on a foundation of high performance and results, along with teamwork and collaboration. We place a strong emphasis on hiring exceptional people and giving them the tools and guidance that they need to excel in their roles. New staff are given strong support and direction but are encouraged to gain freedom through commitment and results. Weekly goal setting meetings help each employee to have a plan for success. Our motto around here is ‘Work Hard, Play Hard’ and we live in that culture every day. We also like to have fun: staff lunches and celebrations, staff outings, participation on staff sport teams, out of town trips to Banff, Sylvan Lake and Edmonton are all some examples of the team bonding that we do.
 

A note from Edmonton's facilities team (Micayla, Mitch, and Ron):

Sports have always been a key part of our lives, whether it be playing at competitive levels, screaming at the tv over our favorite teams, or just playing around for fun. Working for the ESSC has been a game-changing experience for each of us, where we get to work with a team passionate about sports and our job is literally to organize fun!

The Club values staff with a variety of athletic backgrounds and we get to use our different lenses to solve problems together on the daily. The ability to work and grow as a team has made the job really enjoyable, and we have built strong friendships along the way. Whether we are proofing each others tasks, calling out air-balls, or sharing a hard earned drink, the support amongst the team is always there!

If you're looking at a job that will push you to grow while being surrounded by a supportive, like-minded crew, then the SSC is the place for you!

Responsibilities & Qualifications

Positions Available: One permanent full-time position

Start Date: July/August 2022

Hours: Full-time hours (40-44 per week) Monday to Friday; varying shifts scheduled between the hours of 8:30 am and 7:00 pm. Some evening and weekend work will be required during season start-ups (January, April, July, and September).

Facility Coordination (65%):
- Work with Facility Manager of League Operations (MLO) on facility improvements and planning
- Responsible for assisting with gym/field cancellations
- Proof and input gym and field bookings
- Manage schedule change process with assistance from the MLO
- Communicate schedule changes or updates to teams 
- Assist with on-site facility visits
- Work on facility-specific improvements and projects
- Other duties or projects as assigned

League Administration (20%):
- Manage incoming league registrations
- Assist in creating, posting and communicating league schedules  
- Process incoming scores and manage league standings 
- Handle telephone, email and in-person inquiries
- Deliver exceptional customer service 

Beach Volleyball Management (10%):
- Manage a team of part-time staff members who coordinate our Beach Volleyball leagues
- Hire and train new staff each year to ensure a successful program
- Work on special projects to improve the quality of our Beach Volleyball courts

Customer Experience (5%):
- Assist management with sport and league improvement initiatives
- Enhance the player experience by researching player needs and implementing advancements
- Find new ways to improve the overall player experience
- Manage survey deployment and analyze survey results

Experience:
- University degree or college diploma required
- Previous customer service experience
- High level of computer competence with Microsoft Office suite (Outlook, Word, Excel)

Qualifications:
- Extremely high attention to detail
- Organized, with strong time management skills
- Ability to work under the pressure of deadlines
- Good communicator: written and oral
- Respectful and a team player
- Ability to prioritize workload
- Preference to be a team leader

Compensation Package

Salary:

* $45,000 + Benefits
* Annual Performance Evaluations and Raises

Perks/Benefits:

* Comprehensive Group Benefits Package
* $1000 Annual Wellness/Health Spending Allowance
* Shared Oilers' Season Tickets
* Bonus Program (Tenure Based)
* Professional Development Allowance (Tenure Based)
* Sports Gear Allowance
* 3 Weeks Vacation (Starting)
* Seasonal Flex Fridays (4 Additional Paid Days Off) 
* Three Paid Volunteer Days
* Casual Dress Code
* Unlimited Free Play in Sport and Social Club Leagues and Tournaments
* Discounts on Special Events

How to Apply

All applicants must complete the online pre-interview form. Please attach your resume and cover letter at the bottom of the pre-interview form. Attn. Micayla Korol, Manager of League Operations.