Player Liaison
Thank you for your interest in the Player Liaison position. To view the job details below, select a grey title bar - this will allow you to expand or collapse each section.
Staff Testimonial and ESSC Culture
Overview:
The SSC culture (Edmonton and Calgary offices), is a performance-oriented environment. We place a strong emphasis on hiring exceptional people and giving them all of the support that they need to excel in their roles. New staff are given strong guidance and nurturance, but are encouraged to gain freedom through commitment and results. Weekly goal setting meetings with their manager helps each staff member to create and execute a plan for success. Ongoing skill development sessions aid in increasing all employees effectiveness in their roles. We also like to have fun: frequent staff outings, our innovations program, out of town trips to Banff, Sylvan Lake, Calgary, etc. are a few examples of our work hard, play hard mentality.
A note from our Calgary PL (Brad):
I worked in the field of Sport and Recreation after finishing school, but it wasn’t until I started working with the Calgary Sport & Social Club that I really found my passion for sport in a work setting. I always knew that I wanted to work in this field because I’m obsessed with sports and every day that I come into work, I am alongside people who share that same passion. The culture here at the CSSC is one of the things I cherish most; everyone is invested in doing right by our players and making their experience the best it can be. Our staff get along really well and we have a ton of fun every day.
I played in a few different leagues prior to working here but didn’t completely understand the amount of organization, creativity and teamwork it takes to make everything run smoothly. While we do work really hard to provide the best service for players, we also get to have a lot of fun and enjoy a lot of really great perks. Since working for the Club, I have played in countless leagues and tournaments and have formed some of my closest friendships through the CSSC.
Some of my favourite aspects of being the Player Liaison include:
• Promoting positive sportsmanship
• Completing divisional research prior to the start of each new season
• Visiting facilities that we rent to fix equipment or watch games
• Helping scout new facilities for our leagues
• Managing our Beach Volleyball Coordinator each season
Every day is different and presents a new challenge which makes coming in to the office a joy. If you are diligent, respectful and passionate, I think you will do great with the Club!
Responsibilities & Qualifications
Join our hard-working office team and help us run successful leagues year-round! This is a full-time position where the candidate will be involved in many areas of the Club. The main focus will be sportsmanship, facility management, and assisting our management team on various projects. The Player Liaison (PL) will have a significant impact on our players’ experiences, will be an essential part of ensuring leagues run smoothly each day and will play an important role in our Facility Program.
Positions Available: 1 permanent full-time position
Start Date: July 2017
Hours: Full-time hours (40-44 per week) Monday to Friday; between the hours of 8:30 am and 7:00 pm. Some evening work will be required during season start-ups (January, April, July, and September).
Every employee has an impact on the success of the SSC. Below is a list of the four main components of the Player Liaison position.
Sportsmanship:
- Set-up and manage the sportsmanship tracker
- Review all game reports, comments and online submissions for sportsmanship issues
- Determine sportsmanship rulings and create follow-up plans
- Follow-up with teams via e-mail and phone with decisions and consequences
- Occasionally visit teams/players with sportsmanship issues at their games
- Manage the positive sportsmanship programs (Lady Bing and Team of the Week)
- Conduct seasonal review
- Work with the management team to develop program improvements
Facility Management:
- Set-up facility visit tracker prior to each season
- Scout and rate facilities
- Visit facilities before and throughout each season to ensure standards are upheld
- Maintain and re-stock sports equipment at all facilities
- Update facility descriptions
- Enter and proof permits into our scheduling software
- Assist the League Operations Manager with other facility items
League Administration:
- Track and record team statistics for divisional alignment seasonally
- Assist in creating, posting and communicating league schedules
- Participate in back-end tasks relating to developing and running successful leagues
Other:
- Attend weekly goal setting and review meetings
- Participate in regularly scheduled staff meetings and staff events
- Attend internal training sessions (conflict management, customer service, learn-a-sport)
- Participate in sport and league improvement projects
Experience:
- University or College diploma or degree
- High level of computer competence with Microsoft Office Suite (Outlook, Word, Excel)
- Conflict Management experience is an asset
Qualifications:
- Respectful
- Good Communicator: written and oral
- Driven and goal oriented
- Organized
- Coachable
- Intelligent
- Ability to work under deadline pressures
- Customer service oriented
- Independent worker with strong group work skills
- Flexible with work schedule; able to work evenings or longer days as required
Compensation Package
Salary:
• $19.50/hr + Benefits
• Two raises in year one which will equate to a 6% - 10% pay increase
• Regular performance evaluations facilitate growth in responsibilities and compensation
Benefits & Extras:
• $800 Health Spending account
• $400 Wellness allowance
• Unlimited free play in Sport and Social Club leagues and tournaments
• Discounts on special events
• Free team building events and annual Club-wide development trip
How to Apply
All applicants must complete the online pre-interview form. Please attach your resume and cover letter at the bottom of the pre-interview form. Attn. Jared Hermus, Manager of League Operations.
